Get in Touch With Us
Whether you have spotted something that needs updating, want to share feedback on our Canadian casino reviews, or have a general question about how we work, this page explains the best way to reach us and what happens next.
How to Contact Our Team
Email is the most direct and reliable way to get a message to us. Every message is read by a real person, and we aim to reply within two working days. When writing in, a little context goes a long way — letting us know what your message is about upfront means we can get it to the right person without delay.
You can reach us at [email protected]
What You Can Write to Us About
We welcome messages of all kinds. The most common reasons readers get in touch include:
- Content questions — If anything on our site is unclear, or you would like more detail about a particular casino, bonus type or payment method, feel free to ask.
- Corrections and accuracy — Our reviews and comparisons are maintained as carefully as possible, but offers and terms change frequently. If you spot something that looks out of date or inaccurate, please flag it — we take accuracy seriously.
- Reader suggestions — Have a topic you would like to see covered, or a casino you think deserves a closer look? Reader input genuinely shapes the content we produce.
- Editorial and partnership enquiries — If you represent a brand or organisation and would like to discuss how we might work together, introduce yourself and outline what you have in mind. We will consider all relevant approaches.
- Responsible gambling concerns — If you or someone you know is finding it difficult to stay in control of their play, mention this in your message and we will point you towards appropriate support resources available in Canada.
What to Expect After You Write In
When your message arrives, it is reviewed and directed to the appropriate member of our team. We do not use automated replies as a substitute for a genuine response — you will hear back from someone who has actually read what you sent.
Our standard response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up. We appreciate your patience.
A Note on How We Operate
Online Casino Canada is an independent comparison site covering online casinos available to players across Canadian provinces. Our editorial team researches and reviews casino brands, bonuses, payment options and licensing standards to help readers make informed decisions.
Some of the casinos featured on this site pay a commission if a reader signs up through one of our links. That commercial relationship does not influence how we rank or assess any casino — position in our listings reflects our editorial judgement, not who pays the most. If you have questions about how that works, or concerns about anything we have published, we want to hear from you.
Readers who want to understand more about how we assess casinos, or what to look for when choosing where to play, can also browse our guide to trusted casino options for additional context.
Thank You for Reading
We know there is no shortage of casino comparison sites, and we appreciate that you chose to spend time on ours. If something we have published has helped you — or if it has not — that is exactly the kind of feedback that makes our reviews better. We look forward to hearing from you.